Privacy Policy

Mackenzie Facility Management LTD values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, and phone number when you contact us or request a quote.

• Technical information including IP address, browser type, and device information for website analytics and performance.

• Any other information you voluntarily provide to us when using our services.

2. How We Use Your Information

Your information may be used to:

• Respond to your enquiries and provide requested services.

• Improve our website, services, and customer experience.

• Send updates, offers, or promotional content (only if you have opted in).

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only with:

• Trusted service providers who assist us in delivering our services.

• Authorities, when required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, or misuse.

5. Data Retention

Your personal information will only be kept for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your information.

• Withdraw consent to receive marketing communications at any time.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@mackenziefm.co.uk
📞 Phone: +44 7535 511 084 | +44 01865 548 458